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Groupthink

Irving Janis was the founder of the concept of Groupthink. He describes Groupthink as a convenient mean to address to a mode of thinking that group members try to engage in when they are deeply devoted to a group. Groupthink can also be explained as a deterioration of mental efficiency, reality testing, as well as moral judgment that results from in-group pressures. This can result in bad decisions being made as well as poor effectiveness of the group, whilst it also serves as a relatively simple way to deal with hard issues.

The basic purpose of groups is to accomplish tasks that individuals can not. Effective groups constitute of devoted members willing to take responsibility for group actions, clear goals, mutual trust among members, and the ability of brainstorming, more significantly a sense of shared leadership. Group think condition occurs when groups are highly task oriented and goal driven. Groups are rather thriving members who bring diverse ideas, the overall knowledge of every member hold significant importance for achieving positive outcomes. There are many situations that require the use of groups. Groups are beneficial when the agreement of several people is required. Individuals also benefit from group participation. Many people who are part of groups are able to adopt new skills, take risks, get feedback for their ideas, as well as recognize personal strengths and weaknesses.

Goal-oriented groups consist of people with enhanced skills who are committed to a common objective, have particular performance target, enjoy the same working approach, and hold combined responsibility. Such groups are used when there are complicated problems to be approached, important conditions to work through combined with uncertain conditions. Groups function more effectively when there are no time constraints or deadlines. Studies suggest that due to time constraints groups are more vulnerable towards accepting outside information than relying upon their own information developed in short time.

 

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The characteristics of Groupthink are clear. The illusion of invulnerability occurs when a group believes that they cannot go in the wrong direction. Confidence among the group is significantly high and is reflected in their decisions. The group assumes that it is taking the best action in every situation. Making a collective logic over a problem is one more characteristic of Groupthink, during groupthink members spend too much time debating upon solutions whilst feelings are hurt when individual ideas are being criticized. A lack of creativity, long debating and disregard for other's opinions all cause poor results during groupthink. Another characteristic of groupthink is "self-censorship" of individual ideas from fear being rejected by other members; their silence is frequently by mistaken interpreted as acceptance. A research conducted by William Safire on the commission report on 9/11 suggested that groupthink can be interlinked with collaboration which also means to work together whereas, groupthink condition is strictly bound in a group.

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On an overall basis, Groupthink has both positive and negative effects. In all companies as well as organizations it is avoided and strongly discouraged because it causes defective decision-making as well as poor policy-making. The problem with groupthink is not necessarily because of decision and execution but rather a combination of the decision making process itself. Groupthink ideas are frequently the consequence of pressure, either from above from superiors, or pressure from members within the team.  In a lot of cases, the general perceptions and apparent consensus on a variety of issues because of the limits that are imposed as well as the solutions that varies from within the group itself and result in numerous cases of bankruptcy and companies going out of business. The decentralization of a group is important but at the same time the diversity for positive decision-making can not be ignored.

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References
  1. Katten, S., & Janis, I. L. (2000). Groupthink.
  2. Janis, I. L., Esser, J. K., Timmons, K., & Mihal, M. (1991). Groupthink. Carlsbad, CA: CRM Films.
 

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